Shipping policy

ClaudiaKoch LB Shipping Policy

Effective Date: 11/09/2023

1. Shipping Methods and Rates

At ClaudiaKoch LB, we offer the following shipping methods:

  • Standard Shipping: Total Order Amounts below 90$ are subjected to a 3$ delivery Fee.
  • Express Shipping: Total Order Amounts equal to or above 90$ are subjected to a free Delivery
  • International Shipping: For International shipping please head to claudiakochwatches.com

2. Processing Time

We strive to process and ship your order as quickly as possible. Please allow 2-5 business days for order processing before your items are shipped. Customized or made-to-order items may have longer processing times, which will be communicated to you during the checkout process.

3. Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment.

4. Shipment Confirmation and Order Tracking

You will receive an email confirmation once your order has been shipped, along with the tracking information. If you have any questions about your order's status, please feel free to contact our customer support team at [Contact Information].

5. International Shipping

For international orders, please be aware that this is a Local Website and for International order not in Lebanon head to https://claudiakochwatches.com/

6. Lost or Stolen Packages

If your package is lost or stolen, please contact the shipping carrier directly to file a claim. [Your Store Name] is not responsible for lost or stolen packages.

7. Address Accuracy

Please ensure that your shipping address is accurate and complete. [Your Store Name] is not responsible for orders shipped to incorrectly provided addresses. If you need to make changes to your shipping address, please contact us immediately.

 

8. Contact Information

If you have any questions or concerns about our shipping policy, please feel free to contact us at:

mavlianlb@gmail.com or call us at +961 03 889 312

10. Changes to this Policy

ClaudiaKoch LB reserves the right to make changes to this shipping policy at any time. Any updates or modifications will be posted on our website, and the revised policy will be effective immediately upon posting.

By making a purchase from ClaudiaKoch LB, you agree to our shipping policy as stated above.

Thank you for shopping at ClaudiaKoch LB. We appreciate your business!